Refunds

We hope you love your purchase but if you change your mind, that's okay too. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Your item must be in the same condition that you received it, unused, and in its original packaging in order for the return to be accepted.

Steps to request a refund

1. To be eligible for a return, you must first contact us at theslickrickshop@gmail.com. Please include the proof of purchase with this. 
2. If your return is accepted, we will email you instructions on how and where to send your package.

(Please note if there is no fault with the product/s, it is the responsibility of the customer to ensure the goods are returned safely to us via a postal or courier service. This cost must be covered by the customer. If you are being issued a refund, we will refund the monetary value of the goods returned to us less the delivery charges you incurred when you ordered.)

3. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded. Please note that we will refund back to the original method of payment charged only (e.g. credit card, debit card, Paypal) and this will take 2-5 days depending on who you bank with.

Please note - Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at theslickrickshop@gmail.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Returns Address

The Slick Rick Shop, 64 Beneavin Park, Glasnevin, Dublin 11, D11 F6N3